PRIVACY & SECURITY

Welcome to the main Wag’N Enterprises, LLC website. Because your privacy is very important to us, we want you to understand our practices with regard to collecting and using your information both online and offline. This statement applies to personally identifiable information collected from our customers. When this Privacy Policy uses the term "personally identifiable information," we mean information that identifies a particular individual, such as the individual’s name, postal address, e-mail address, credit card number, and telephone number. When other information, such as, for example, consumer product preferences, or number of children, is directly associated with personally identifiable information, this other information also becomes personally identifiable information for purposes of this Privacy Policy. Personally identifiable information is sometimes referred to in this Privacy Policy as "personal information."

INFORMATION WE COLLECT

a. Personally Identifiable Information
We may collect personally Identifiable Information (including name, address, telephone number, e-mail address, website, company information, and, when necessary, credit card information) when you:

  • Place an order on our Web site or over the phone
  • Make a purchase over the phone
  • Return an item or make an exchange
  • Inquire about our services
  • Receive a gift package
  • Create an online account
  • Participate in a marketing survey, promotion or event either online or offline.
  • Sponsor a Fire Department, EMS Department, Police Department, K9 Rescue Team, Wag’N Fellow Department and/or Animal Hospital/Clinic on the O2 Fur Life sponsorship page of the site.
  • Purchase Pet Oxygen Mask Kit(s) on behalf of a Fire Department, EMS Department, Police Department, K9 Rescue Team, Wag’N Fellow Department and/or Animal Hospital/Clinic on the O2 Fur Life First Responder Order page.
  • Make an automatic donation to the Morris Animal Foundation Canine Cancer Campaign, namely the Skinny Mayday Pet First Aid Kit, Well Fed Mayday Pet First Aid Kit)

b. Aggregate Information
Our website collects some non-personal information about you. Its collection may not be readily apparent to you. For instance, when you come to our site your IP address is collected. An IP address is often associated with the place from which you enter the Internet like your ISP (Internet service provider), your company, or your university.

This information is not personally identifiable and we do not combine this type of information with personally identifiable information.

USE OF DATA WE COLLECT

a. Personally Identifiable Information
At Wag’N Enterprises, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we use your personally identifiable information to allow us to:

  • Process and track your order
  • Provide the services you request and signed up for
  • Contact you about the status of an order – updates and changes
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve our merchandise selection and customer service

When purchasing any of the Wag’N Pet First Aid Kits through the site, Wag’N Enterprises makes an automatic donation to the Morris Animal Foundation Canine Cancer Campaign. When selecting options to add any of these two products to the cart you have the option to select : Want to Remain Anonymous, in which case the donation will be made in the Wag’N Company Name and your information will remain anonymous. However, if you select ‘Make Donation in My Name’ or ‘Make Donation in My Company’s Name’ you are allowing Wag’N to share your name, company name, physical address and phone number with the Morris Animal Foundation Canine Cancer Campaign. Wag’N will only share that information with the here aforementioned company. Please make sure to check the Morris Animal Foundation Canine Cancer Campaign website to ensure you agree and understand their Privacy Policy. Go to http://www.curecaninecancer.org/privacy.html to review their policy. Wag’N is not responsible, has no liability and cannot control another company’s privacy policy.

When sponsoring the Following: a) Fire department, 2) EMS Department, 3) Police department, 4) K9 Rescue Team, 5) Wag’N Fellow Department, and/or 6) An Animal Hospital/Clinic through www.wagnpetsafety.com/sponsor_pet_oxygen_masks_order.html you have the option to make the sponsorship in your name, in your company/organization’s name and/or remain anonymous. If you select to remain anonymous none of your information will be shared if anyone. If you select to make the donation in your name or your company’s name, this information, namely Your Full Name and/or Your Organization/Company’s Name, website if applicable, name of department, city and state of department and number of kits will be posted on the following sites:

Wag'N Pet Oxygen Mask Map
www.wagnpetsafety.com/pet_oxygen_mask_map.html

Main O2 Fur Life Landing Page
www.wagnpetsafety.com/pet_oxygen_masks.html

The Wag’N Pet Oxygen Mask Blog
http://petoxygenmask.blogspot.com/

Pet Oxygen Mask Initiative on Facebook
www.facebook.com/O2FurLife

As well as on the paper Sponsorship Certificate for display at the department’s station.

At all stages of that process you get to decide how the donation links and names ought to displayed. Once the information is released on these sites it becomes public domain.

No other personal information than the one you requested is to be provided publicly.

When your Fire department, 2) EMS Department, 3) Police department, 4) K9 Rescue Team, 5) Wag’N Fellow Department, and/or 6) An Animal Hospital/Clinic makes a purchase on the First Responder order page (www.wagnpetsafety.com/department_pet_oxygen_masks_order.html) the department’s website if applicable, name of department, city and state of department and number of kits will be posted on the following sites:

Wag'N Pet Oxygen Mask Map
www.wagnpetsafety.com/pet_oxygen_mask_map.html

Main O2 Fur Life Landing Page
www.wagnpetsafety.com/pet_oxygen_masks.html

The Wag’N Pet Oxygen Mask Blog
http://petoxygenmask.blogspot.com/

Pet Oxygen Mask Initiative on Facebook
www.facebook.com/O2FurLife

Once the information is released on these sites it becomes public domain.

No other personal information than the one you requested is to be provided publicly.

b. Aggregate Information
We use the aggregate information that we collect from our customers in a manner that does not personally identify any individual. We use aggregate information to make our sites more interesting and useful to you. We also track the pages or documents accessed within our site. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This aggregate non-personal information is used to help our advertisers or our site design team create advertisements our guests might like.

DISCLOSURE EXCEPTIONS

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:

  • To comply with legal process such as a search warrant, subpoena or court order;
  • To protect the company's rights and property;
  • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
  • To protect against misuse or unauthorized use of our web site; or
  • During emergencies, such as when we believe someone's physical safety is at risk.

EMAIL USE

When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request. That includes an e-mail confirmation after you place an order or sign up for a service as well as an e-mail with package tracking information. Recipients of our Electronic Gift Certificates will receive an e-mail notifying them of the gift and instructing them how to redeem it.
Each one of your emergency contacts requires a valid email address. That email address will be used upon completion of the Rover Database Entry Survey to inform that contact that he/she has been added to your list of emergency contacts. The email the first and last name of the member that added them and will indicate what tasks you assigned to them. The emergency contact is provided instructions on how to proceed should there be an objection on their part. They are asked to contact you directly as only Rover Respond’R members are allowed to make changes to their account. This step also keeps you updated on whether or not the contacts you have added can be of help when you most need them.

SECURITY

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase, sign up for a service, become a member or create an account on our web site, your transactional information is transmitted in a safe, encrypted format. We maintain the data you provide, along with a record of your purchases, in a secure database.

PASSWORDS AND SECURITY

You are responsible for maintaining the confidentiality of any password(s) you are given to access the Site, and are fully responsible for all activities that occur under your password(s). You agree to notify Wag’N Enterprises immediately of any unauthorized use of your password(s).

     

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Wag'N Enterprises, LLC.
483B Carlisle Dr
Herndon, VA 20170

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FAX: 866.242.6376
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